Quick Reference

ILS-INC is a Veteran Owned Small Business (VOSB).

Quick Reference

Capabilities Location
3-Dimensional Illustrations Performance
Accomplishment-Based Curriculum Development (ABCD) Performance
Automated Systems Approach to Training (ASAT) Performance
Availability Impact Assessments Engineering

Availability Predictions
The combination of Reliability and Maintainability statistics is used to calculate the initial availability predictions. Other factors are often added to the equation as the design matures. Availability predictions are useful in conducting trade-off analyses of different system design and maintenance concepts.

    • Inherent Availability PredictionsInherent availability is a theoretical prediction of the percentage of time that a system will be available for its intended use. These predictions factor in the Mean Time Between Failure (MTBF) and Mean Time To Repair (MTTR) and assume that failures will occur at relatively consistent intervals and that the necessary support will be available to return the system to an operationally ready state.Inherent availability predictions are early design stage calculations that provide a starting point for determining the adequacy of new system maintenance concept and reliability with existing systems and system design goals.
    • Achieved Availability PredictionsAchieved availability considers Mean Time Between Maintenance (MTBM), Mean Preventive Maintenance Time (MPMT), and Mean Corrective Maintenance Time (MCMT) providing for the periods of time when a system will undergo preventive maintenance or when failures have occurred.Achieved availability predictions are used early in the design stage to identify areas where availability may be degraded as a result of design issues and decisions. Often, achieved availability predictions can serve as a deciding factor as to which is the more cost effective decision: a design change or preventive maintenance over the life of the system.
  • Other Availability Predictions
    The availability of spares, support equipment, and personnel at the location where a repair is planned to be performed is critical to promptly return a failed system to service. Each of these predictions is relationally linked to operational availability of the system. Inadequate spares, support equipment, or personnel can drive operational availability below required targets; the cost of these factors needed to achieve operational availability targets can drive total cost of ownership beyond feasible limits.The accurate determination of the proper range, depth, quantity, and location of spares, support equipment, and personnel is a major factor in achieving availability targets. Spares provisioning, support equipment distributions, and personnel staging activities and availability predictions are directly linked during the design and fielding stages of any system.

Availability Statistics
Availability can be statistically measured in terms of the percentage of time, when under operating conditions, an item is actually available to perform its mission. Normally calculated in year-long periods, these statistics can be used as an indicator of how well an item is actually performing and how support organizations are sustaining the system.

  • Operational Availability Statistics
    Operational availability is the statistical measure of the percentage of time a system is in an operable state when called into use. Unlike availability predictions used during early design stages, operational availability is an actual measurement of the actual time, on average, that a system can be depended upon to perform its function.Operational availability is normally calculated annually. These resulting statistics can provide metrics as to how well a system is available to perform its intended mission and how well support personnel are maintaining it.
Battle Damage Assessment and Repair Manuals Performance
Blended Learning Performance
CAD and Engineering Drawings Performance
Certification Evaluation of Integrated Systems Engineering
Commercial Technical Manuals Performance
Commercial, Military, and Proprietary Standards Performance

Computer- and Web-Based Training
Computer- and web-based training, often referred to as “electronic learning” (E-Learning), can offer many benefits and advantages over traditional instructor-led training. E-Learning has the potential to reach large and globally-dispersed audiences, can be delivered as self-paced, may include interactive participation by the learner, may include instructor-led and self-study techniques, and can be made available 24/7/365.

Our training developers, instructional designers, and course managers are experts at the effective and efficient application of E-Learning initiatives supporting diverse programs of instruction in both military and commercial applications.

Computer-Based Training Performance
Cost Management Management
Criterion Referenced Instruction (CRI) Performance

Decision Support Systems
Decision Support Systems (DSS) are interactive computer-based systems that help humans identify and solve complex problems. A DSS can be a stand-alone solution but is often integrated with data acquisition, interactive electronic technical manuals, knowledge bases, online help, training and simulation, modeling algorithms, and other technologies.

DSS-based solutions are widely deployed in business, engineering, military, and medical environments where the amount of information available may be overwhelming or delay actions of the unaided human performers. Decision-making tools increase productivity, efficiency, and effectiveness providing a comparative advantage in the real-world.

Engineering, Performance
Depot Maintenance Work Requirements Manuals Performance
Digital Photoretouch Performance

Electronic Training Aids and Emulators
Electronic training aids and emulators are common in military and commercial environments where it is prohibitively expensive or simply too dangerous to allow trainees to use the real equipment in the real world. These environments rely on technology to provide electronic emulations and training devices to provide the trainee with skills and knowledge development in realistic, safe, and controlled settings.

ILS-INC is experienced in the development, application, and deployment of a wide range of electronic training products ranging from simple animations to complex system emulators.

Engineering, Performance
Engineering PM
Field Maintenance Manuals Performance
Hazard Tracking and Resolution Engineering
Hazardous Materials Management Program Plans (HMMPP) Engineering
Hazardous Materials Management Program Reports (HMMPR) Engineering
Health Hazard Assessments (HHA) Engineering
Illustrated Parts Catalogs Performance
Initial Certification Analysis Engineering

Interactive Electronic Technical Manuals
Interactive Electronic Technical Manuals (IETMs) are technical manuals that are authored in digital form and formatted and styled for optimized online display while maximizing user comprehension.  They include contextual and dynamic interrelationships providing robust presentation and navigation and are capable of providing advanced procedural guidance, navigational direction, and supplemental information. IETMs can range from simple Class I, paper-on-glass pages, to sophisticated, database-driven Class V products that include expert systems and integration with diagnostic and prognostic systems, training, and other forms of electronic support applications.

We are experienced in the development and delivery of all classes of IETMs.  Our capabilities include:

    • Legacy Content Conversion
    • New Content Development
    • Commercial, Military, and Proprietary Standards
    • Single-Source Publication to both Online and Print
    • Military and Commercial Standards
Job and Training Aids Performance
Learning Management Systems
Learning Management Systems (LMS) deliver, track, and manage training electronically. An LMS is often a scalable solution that provides the ability to manage training records, deliver online training course delivery, manage training workflow, and provide self-service registration and testing. LMSs are commonly internet- or intranet-based to facilitate access. LMS solutions are common in military and regulated commercial industries.
Legacy Content Conversion Performance
Logistics PM
Logotypes Performance
Military Technical Manuals Performance
National Maintenance Work Requirements Manuals Performance
New Content Development Performance
New Equipment Training Performance
Online Help Performance
Operating and Support Hazard Analyses Engineering
Operator Manuals Performance
Packaging Illustrations Performance

Performance Support Systems
The internet, coupled with low-cost, high-power, portable computing devices, has led to a highly computer-literate society with an expectation for online, on-demand access to all forms of information and skills-development products.

Technological advances during the mid-1990s to today have resulted in wide-spread adoption of Electronic Performance Support Systems (EPSS) in projects of all sizes within all industries. An EPSS represents a coordination and integration of electronic tools available to and easily accessible by the user capable of providing immediate and individualized online information, guidance, assistance, assessment, and monitoring solutions permitting optimized on-the-job human performance with minimal support and interventions by others.

    • Electronic Training Aids and Emulators
    • Learning Management Systems
    • Interactive Electronic Technical Manuals
    • Computer- and Web-Based Training
    • Decision Support Systems
    • Online Help
    • Prognostic and Diagnostic Support Systems
Photorealistic Illustrations Performance
Pollution Prevention Engineering
Practical Application Training Performance
Preliminary Hazard Lists (PHL) Engineering
Prognostic and Diagnostic Support Systems Engineering, Performance
Programmatic Environmental, Safety, and Health Evaluations (PESHE) Engineering
Programs of Instruction Performance
RCM Analysis Engineering
RCM Preventive Maintenance Engineering
Release Notes Performance
Repair Parts and Special Tools Lists Performance
Safety Assessment Reports (SAR) Engineering
Safety Hazard Analyses (SHA) Engineering
Safety Shakedowns Engineering
Scope Management Management
Single-Source Publication to both Online and Print Performance
Subsystem Hazard Analyses Engineering
Sustainment Maintenance Manuals Performance
System Hazard Analyses Engineering
System Safety Program Plans (SSPP)
System Verification and Validation Engineering
Technical Bulletins Performance
Technical Illustrations Performance
Technical Manuals

Technical Publications
Technical publications, in one form or another, are the foundation of all support for any military or commercial product or system. At ILS-INC, we provide our customers with a wide range of services including creating, reviewing, editing, and sustaining content for technical product documentation.

Our dedicated technical publications team consists of subject-matter-experts in a variety of military and commercial industries having first-hand experience with the products and systems we support. These experts are supplemented by professional editors, engineers, and other specialists who also draw on extensive experience in both military and commercial applications.

    • Commercial Technical Manuals
    • Military Technical Manuals
    • Release Notes
    • Technical Bulletins
    • User Guides
    • Operator Manuals
    • Field Maintenance Manuals
    • Sustainment Maintenance Manuals
    • Repair Parts and Special Tools Lists
    • Illustrated Parts Catalogs
    • Battle Damage Assessment and Repair Manuals
    • Depot Maintenance Work Requirements Manuals
    • National Maintenance Work Requirements Manuals
Technology PM
Training Doctrine Command (TRADOC) Regulation 350-70 Performance
Training effectiveness
Training Materials Performance
Training Program
Training Support Packages Performance
User Guides Performance
Web-Based Training Performance