ILS-INC is a Veteran Owned Small Business (VOSB).


ILS-INC excels in the application and delivery of Human Performance Improvement (HPI) initiatives and solutions for both military and commercial customers. HPI is a systematic approach to improving human performance in terms of productivity and competence. The application of HPI includes the analysis, selection, design, development, implementation, and evaluation of solutions to most cost-effectively influence human behavior and accomplishments.

Human Performance Analysis

With today’s complex systems and fast-paced operating environments, a systematic approach to analyzing and improving productivity and competence is a critical step to achieve process improvements in order to reach the full potential and cost benefits possible.

Intervention Selection
Needs Assessment
Performance Evaluation

Documentation and Training Development

Comprehensive and concise supporting documentation and training materials are important aspects of product development and support in all military and commercial industries. From initial needs analysis to final publication, our technical writers, training material developers, information architects, and quality assurance assessors are capable and experienced in producing all types of documentation and training products.

The hands-on approach and experience of our technical writers and training developers gives us a unique ability to incorporate highly technical material and complex processes into a wide variety of targeted and complete conventional paper-based and online interactive documentation and training products.

Online Help
Job and Training Aids
Techincal Publications
Training Materials
Instructional Systems Design and Development

Performance Improvement Systems

Performance improvement is the concept of measuring the output of a particular process or procedure, then modifying the process or procedure in order to increase the output, increase efficiency, or increase the effectiveness of the process or procedure.

Performance improvement systems provide online, often real-time, support to help the user efficiently and effectively achieve and maintain peak performance levels.

Computer- and Web-Based Training
Decision Support Systems
Electronic Training Aids and Emulators
Interactive Electronic Technical Manuals
Performance Support Systems


Usability means the people who use the product can do so quickly and easily to accomplish their own tasks. Usability means understanding and working with the people who represent the actual or potential users of the product. People use products to be more productive, to be more efficient, and to accomplish more work with less effort. Tolerance for the time spent learning and using products is low.

Documentation and training are meant to aid the user in learning to use a product. Human factors engineering applies the properties of ergonomics to product design and development. While both of these aspects are important to product design, neither by themselves will make a product usable in the eyes of the people who employ the product day-in and day-out. User-centered design and usability testing are the two critical components of usability.

User-Centered Design
Usability Testing

Graphic Arts

ILS-INC includes a full-service graphics department specializing in the arts of technical illustrations, commercial illustration, and animation. Our illustrators are equally adept working with both vector and raster illustrations producing world-class 2-dimensional, 3-dimensional, and photo-realistic illustrations, designs, and animation for virtually all industries and business segments.

Technical Illustrations
Commercial Illustrations

Training Delivery

Our approach to training focuses on the transfer of vital knowledge and skills through the appropriate method or methods of instruction. ILS-INC trainers are equally adept at providing first-person, instructor-led platform and hands-on practical exercise training and in the delivery of distance learning through computer- and web-based training solutions. Our trainers, who are often the same people who developed the technical manuals and training support packages, are drawn from a wide variety of military and commercial disciplines providing a solid foundation of experience.

We have an established reputation for conducting instructor-led, hands-on training at any time and in any place including military and commercial locations. We are also one of a very few organizations experienced in and capable of providing safe, reliable, and dependable training on manned and unmanned, autonomous and semi-autonomous robotic systems and power generation.

Instructor-Led Training
Blended Learning