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Engineering
Management
Performance
Services
Quick Reference
 Capability NameLocation
88

3-Dimensional Illustrations

Performance
83

Accomplishment-Based Curriculum Development (ABCD)

Performance
17

Acquisition Management Support

Management, Services
82

Automated Systems Approach to Training (ASAT)

Performance
11

Availability Impact Assessments

Engineering
10

Availability Predictions
The combination of Reliability and Maintainability statistics are used to calculate the initial availability predictions. Other factors are often added to the equation as the design matures. Availability predictions are useful in conducting trade-off analyses of different system design and maintenance concepts.


  • Inherent Availability Predictions

    Inherent availability is a theoretical prediction of the percentage of time that a system will be available for its intended use. These predictions factor in the mean time between failure (MTBF) and mean time to repair (MTTR) and assume that failures will occur at relatively consistent intervals and that the necessary support will be available to return the system to an operationally ready state.

    Inherent availability predictions are early design stage calculations that provide a starting point for determining the adequacy of new system maintenance concept and reliability with existing systems and system design goals.


  • Achieved Availability Predictions

    Achieved availability considers mean time between maintenance (MTBM), mean preventive maintenance time (Mpmt), and mean corrective maintenance time (Mcmt) providing for the periods of time when a system will undergo preventative maintenance or when failures have occurred.

    Achieved availability predictions are used early in the design stage to identify areas where availability may be degraded as a result of design issues and decisions. Often, achieved availability predictions can serve as a deciding factor as to which is the more cost effective decision: a design change or preventative maintenance over the life of the system.


  • Other Availability Predictions

    The availability of spares, support equipment, and personnel at the location where a repair is planned to be performed is critical to promptly return a failed system to service. Each of these predictions is relationally linked to operational availability of the system. In adequate spares, support equipment, or personnel can drive operational availability below required targets; the cost of these factors needed to achieve operational availability targets can drive total cost of ownership beyond feasible limits.

    The accurate determination of the proper range, depth, quantity, and location of spares, support equipment, and personnel is a major factor in achieving availability targets. Spares provisioning, support equipment distributions, and personnel staging activities and availability predictions are directly linked during the design and fielding stages of any system.


Engineering
96

Availability Statistics
Availability can be statistically measured in terms of the percentage of time, when under operating conditions, an item is actually available to perform its mission. Normally calculated of year long periods, these statistics can be used as indicator of how well an item is actually performing and how support organizations are sustaining the system.


  • Operational Availability Statistics

    Operational availability is the statistical measure of the percentage of time a system is in an operable state when called into use. Unlike availability predictions used during early design stages, operational availability is an actual measurement of the actual time, on average, that a system can be depended upon to perform its function.

    Operational availability is normally calculated annually. These resulting statistics can provide metrics as to how well a system is available to perform its intended mission and how well support personnel are maintaining it.

Engineering
72

Battle Damage Assessment and Repair Manuals

Performance
94

Blended Learning

Performance
87

CAD and Engineering Drawings

Performance
16

Certification evaluation of Integrated Systems

Engineering
56

Commercial Technical Manuals

Performance
75

Commercial, Military, and Proprietary Standards

Performance
51

Computer and Web-Based Training
Computer and web-based training, often referred to as “electronic learning” (E-Learning), can offer many benefits and advantages over traditional instructor-led training. E-Learning has the potential to reach large and globally-dispersed audiences, can be delivered as self-paced, may include interactive participation by the learner, may include instructor-led and self-study techniques, and can be made available 24 x 7 x 365.

Our training developers, instructional designers, and course managers are experts at the effective and efficient application of E-Learning initiatives supporting diverse programs of instruction in both military and commercial applications.

Performance
92

Computer-Based Training

Performance
18

Cost Management

Management
84

Criterion Referenced Instruction (CRI)

Performance
52

Decision Support Systems
Decision Support Systems (DSS) are interactive computer-based systems that help humans identify and solve complex problems. A DSS can be a stand-alone solution but is often integrated with data acquisition, interactive electronic technical manuals, knowledge bases, online help, training and simulation, modeling algorithms, and other technologies.

DSS-based solutions are widely deployed in business, engineering, military, and medical environments where the amount of information available may be overwhelming or delay actions of the unaided human performers. Decision-making tools increase productivity, efficiency, and effectiveness providing a comparative advantage in the real-world.

Engineering, Performance
73

Depot Maintenance Work Requirements Manuals

Performance
90

Digital Photoretouch

Performance
50

Electronic Training Aids and Emulators
Electronic training aids and emulators are common in military and commercial environments where it is prohibitively expensive or simply too dangerous to allow trainees to use the real equipment in the real world. These environments rely on technology to provide electronic emulations and training devices to provide the trainee with skills and knowledge development in realistic, safe, and controlled settings.

ILS-INC is experienced in the development, application, and deployment of a wide range of electronic training products ranging from simple animations to complex system emulators.

Engineering, Performance
20

Engineering PM
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68

Field Maintenance Manuals

Performance
43

Hazard Tracking and Resolution

Engineering
44

Hazardous Materials Management Program Plans (HMMPP)

Engineering
45

Hazardous Materials Management Program Reports (HMMPR)

Engineering
42

Health Hazard Assessments (HHA)

Engineering
71

Illustrated Parts Catalogs

Performance
15

Initial Certification Analysis

Engineering
49

Interactive Electronic Technical Manuals
Interactive Electronic Technical Manuals (IETMs) are technical manuals that are authored in digital form and formatted and styled for optimized online display while maximizing user comprehension.  They include contextual and dynamic interrelationships providing robust presentation and navigation and are capable of providing advanced procedural guidance, navigational direction, and supplemental information. IETMs can range from simple Class I, paper-on-glass pages, to sophisticated, database-driven Class V products that include expert systems and integration with diagnostic and prognostic systems, training, and other forms of electronic support applications.

We are experienced in the development and delivery of all classes of IETMs.  Our capabilities include:


  • Legacy Content Conversion

  • New Content Development

  • Commercial, Military, and Proprietary Standards

  • Single-Source Publication to both Online and Print

  • Military and Commercial Standards

Performance
79

Job and Training Aids

Performance
53

Learning Management Systems
Learning Management Systems (LMS) deliver, track, and manage training electronically. An LMS is often a scalable solution that provides the ability to manage training records, deliver online training course delivery, manage training workflow, and provide self-service registration and testing. LMSs are commonly internet- or intranet-based to facilitate access. LMS solutions are common in military and regulated commercial industries.

Performance
57

Legacy Content Conversion

Performance
22

Logistics PM
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89

Logotypes

Performance
63

Military Technical Manuals

Performance
74

National Maintenance Work Requirements Manuals

Performance
58

New Content Development

Performance
61

New Equipment Training

Performance
78

Online Help

Performance
41

Operating and Support Hazard Analyses

Engineering
67

Operator Manuals

Performance
91

Packaging Illustrations

Performance
54

Performance Support Systems
The internet, coupled with low-cost, high-power, portable computing devices, has led to a highly computer-literate society with an expectation for online, on-demand access to all forms of information and skills-development products.

Technological advances during the mid-1990s to today have resulted in wide-spread adoption of Electronic Performance Support Systems (EPSS) in projects of all sizes within all industries. An EPSS represents a coordination and integration of electronic tools available to and easily accessible by the user capable of providing immediate and individualized online information, guidance, assistance, assessment, and monitoring solutions permitting optimized on-the-job human performance with minimal support and interventions by others.


  • Electronic Training Aids and Emulators

  • Learning Management Systems

  • Interactive Electronic Technical Manuals

  • Computer and Web-Based Training

  • Decision Support Systems

  • Online Help

  • Prognostic and Diagnostic Support
  • Systems

Engineering
85

Photorealistic Illustrations

Performance
46

Pollution Prevention

Engineering
62

Practical Application Training

Performance
38

Preliminary Hazard Lists (PHL)

Engineering
95

Prognostic and Diagnostic Support Systems

Engineering, Performance
47

Programmatic Environmental, Safety, and Health Evaluations (PESHE)

Engineering
60

Programs of Instruction

Performance
13

RCM Analysis

Engineering
4

RCM Preventive Maintenance

Engineering
64

Release Notes

Performance
70

Repair Parts and Special Tools Lists

Performance
36

Safety Assessment Reports (SAR)

Engineering
37

Safety Hazard Analyses (SHA)

Engineering
48

Safety Shakedowns

Engineering
19

Scope Management

Management
76

Single-Source Publication to both Online and Print

Performance
39

Subsystem Hazard Analyses

Engineering
69

Sustainment Maintenance Manuals

Performance
40

System Hazard Analyses

Engineering
35

System Safety Program Plans (SSPP)

14

System Verification and Validation

Engineering
65

Technical Bulletins

Performance
86

Technical Illustrations

Performance
23

Technical Manuals

55

Technical Publications
Technical publications, in one form or another, are the foundation of all support for any military or commercial product or system. At ILS-INC, we provide our customers with a wide range of services including creating, reviewing, editing, and sustaining content for technical product documentation.
Our dedicated technical publications team consists of subject-matter-experts in a variety of military and commercial industries having first-hand experience with the products and systems we support. These experts are supplemented by professional editors, engineers, and other specialists who also draw on extensive experience in both military and commercial applications.


  • Commercial Technical Manuals

  • Military Technical Manuals

  • Release Notes

  • Technical Bulletins

  • User Guides

  • Operator Manuals

  • Field Maintenance Manuals

  • Sustainment Maintenance Manuals

  • Repair Parts and Special Tools Lists

  • Illustrated Parts Catalogs

  • Battle Damage Assessment and Repair Manuals

  • Depot Maintenance Work Requirements Manuals

  • National Maintenance Work Requirements Manuals

21

Technology PM
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81

Training Doctrine Command (TRADOC) Regulation 350-70

Performance
24

Training effectiveness
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77

Training Materials

Performance
25

Training Program
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59

Training Support Packages

Performance
66

User Guides

Performance
93

Web-Based Training

Performance
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